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Dr. Natalie’s Research Agenda and Published Research

Dr. Natalie’s Research Agenda and Published Research

TweetIf you are wondering what I have been up to lately, I thought I would put all the research I have published  into one place. Here’s a list of Dr. Natalie’s completed and published research and soon to be published content! It ranges from IOT,...
Salesforce Transforms Big Data Into Customer Success with the Salesforce Analytics Cloud

Salesforce Transforms Big Data Into Customer Success with the Salesforce Analytics Cloud

TweetThe Big Data bug has Just About Bit Everyone. Salesforce announced their Analytics Cloud ecosystem will include: Google, Cloudera, Hortonworks, New Relic, Informatica and Trifacta. It’s true there is more data that ever before. But the key with data is to...
What You Don’t Know About APIs Could Hurt Your Ability to Deliver Great Customer Experiences

What You Don’t Know About APIs Could Hurt Your Ability to Deliver Great Customer Experiences

TweetWhat is the API Economy? Why not knowing about your APIs, could hurt your business? One of the issues is that the APIs you currently have may not be making that seamless, contextual transition in the ubiquitous channel / device world most customers live in daily....

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