Need a speaker to inspire, motivate and educate your group? Dr. Natalie provides unique and tailored content directed at meeting your organization’s goals. Dr. Natalie has been writing and speaking about customers, companies and how they affect your bottom-line for over 15 years. And she continues to lead the conversation on strategy and execution— by her… Unprecedented and widely read research and publications In-the-field, real-world experience Knowledge of how disruptive trends and technologies affect your business- like social media and ROI Maturity assessments for Social Media, Customer Service, Marketing, PR and Digital Communications Return on investment models that drive business results —and by her unique perspective on business and thought leadership which is sought all over the world. Click here for: Dr. Natalie’s Electronic Speaking Press Kit Hire @DrNatalie to Speak_One Sheet

Using Social Media to Obtain Bottom Line Business Results CourseThis course is for executives and professionals who want to go beyond the basics and learn how to apply social media to get concrete business results. Click HERE for more information on this course.Listen to Dr. Natalie on Voice America.

Dr. Natalie tailors her presentations to target your business objectives and goals:

Testimonials

“I have had the pleasure of working with Dr. Natalie Petouhoff on various professional collaborations. Dr. Natalie is a dedicated researcher who enjoys the pursuit of truth and fact. She is a skilled speaker, and can captivate an audience with her insightful conclusions and calculations. She is positive, upbeat, professional, and relentless in her mission to share her knowledge with others. I hope to continue to work with Natalie for many years to come!”

— Jennifer Tyler,  System Engineer on contract NOAA Coastal Services Center (The Baldwin Group Inc.), attended a conference of Dr. Natalie at USC.

“Dr. Natalie was perhaps the first – and certainly the most enthusiastic – advocate for the use of social media in customer service. Now, she seems rather prescient, and that is possibly thanks to her advocacy for the idea – she helped connect the dots for a lot of business decision makers in order to jump-start socially-enabled service. She has a rare ability to communicate complex technology and business issues in a way that is approachable and understandable.”

— Chris Bucholtz,  Editor-in-Chief, CRM Outsiders at SugarCRM, attended a conference of Dr. Natalie at USC.

“I’ve been learning from Natalie Petouhoff since she was a Forrester analyst, turning incredibly complex business models into clear and actionable insights. I then saw her shine on the Agency level, watching and learning as she helped Weber Shandwick become PR agency of the year. This past year, I’ve been delighted to learn from her as a friend. Her understand of social customer service is at the highest level. Dr. Petouhoff is a consumate professional: Knowledgeable, gracious, kind, helpful and dedicated. I recommend her thoroughly and whole-heartedly.”

— Tristan Bishop, Senior Manager of Digital Strategy at Symantec, attended a conference of Dr. Natalie at USC.

“You were PHENOMENAL today! Best speaker we’ve had by far. ”

— Justin Williams, Owner at sketchbookLA, attended a conference of Dr. Natalie at USC.

“Dr. Natalie is one of those very rare individuals who extremely knowledgeable in technology, marketing, social media, PR and television. She has an extraordinary talent of communicating complex products and concepts and making them accessible to everyone. Whether hiring her in a the capacity of professor, consultant, analyst or television commentator, she will do an excellent job!!!”

— Christine Adzich, Senior Account Executive at Gartner, attended a conference of Dr. Natalie at USC.

“I have known Dr. Natalie over the years while working in the consumer affairs arena. She is organized, thoughtful, efficient, and extremely competent in working with all the people she meets, regardless of age or place in the business world. I strongly recommend my dear friend, Dr. Natalie.”

— Sam DiLiberto, Vice President, Contact Solutions at American Customer Care, attended a conference of Dr. Natalie at USC.

“Dr. Natalie is passionate about ROI. Very few people that I’ve met have been able to draw on their creativity like she has to present the essence of social media ROI like she has. A treasure trove of ideas with a heart of gold.”

— David Alston, CMO at Radian6, a salesforce.com company, attended a conference of Dr. Natalie at USC.

To Book Dr. Natalie to speak, contact: Kimberly Y. McFarlandTavis SmileySpeakersOffice: 323.290.2311 ext 26kmcfarland@hqsbspeakers.com Previous Presentation and Research Examples: Dr. Natalie Petouhoff ROI Of Social Media Social Media Club Presentation/ Forrester Research Yes, social ROI can be determined How Social Media is Transforming Customer Service and the Customer Experience Best Practices: Five Strategies For Customer Service Social Media Excellence

Where does Dr. Natalie Speak? As an Adjunct Professor at Pepperdine, UCLA and USC and many, many social media and other business conferences… Dr. Natalie has taken her years of practical experience in industry and applied them by teaching at universities like Pepperdine, USC and UCLA’s MBA program. She’s taught courses ranging from PR measurement, social media, leadership, organizational change management, decisions management, motivation and interpersonal communication.

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