by Dr. Natalie | Feb 14, 2023 | In the News
In this episode of The eCommerce Customer Experience Podcast, Dr. Natalie Petouhoff, Customer Experience of Software Sales, Sales Enablement, and Thought Leadership at Genesys, joins Chris Kellner, Global VP of Sales & Partnerships at DigitalGenius!
by Dr. Natalie | Dec 9, 2022 | Dr. Natalie's Blog
We just got a note from our publisher — 10 awards and counting… for our book Empathy in Action Feeling extremely grateful… Here’s hoping 50 years from now… they will say this is one of the books that changed how companies treat customers and employees!! A girl...
by Dr. Natalie | Dec 9, 2022 | Dr. Natalie's Blog
Original Article DCX Podcast #9 Welcome to the DCX podcast, where I interview leaders in the customer experience base about how digital is changing the landscape and how you can leverage these changes for success in your business. Today I’m excited to be talking...
by Dr. Natalie | Oct 31, 2022 | Dr. Natalie's Blog
Dr. Natalie Petouhouff, joins our host, Diane Helbig, to share 4 key ways to keep and retain employees and customers towards greater growth of business during The Great Reshuffle. Each episode of this podcast provides insights and education around topics that are...
