by Dr. Natalie | May 21, 2014 | Chief Revenue Officer, CMO, Customer Experience, Customer Service, Digital Marketing, Dr. Natalie's Blog, Featured, Leadership, Organizational Change Management
Lithium Launches Inaugural Customer Expectations Survey. This study shows how online experiences are essential to American life. Americans evenly split on whether to give up good sex or good Internet if forced to choose. My POV: Are you kidding me? What happened to...