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If you are not on the edge, you are taking up too much room!

Dr. Natalie at Singularity University’s Global Summit Conference

If you are not on the edge, you are taking up too much room!

How to Develop a Team of Successful Service Agents

We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is [...] Click here to view original web page...

But what is a chatbot, exactly?

What Is a Chatbot and How Is It Changing Customer Experience? Technically speaking, a chatbot (derived from “chat robot”) is a computer program that simulates human conversation, either via voice or text communication. Today, such programs can be customized and used...

Calling #ServiceTrailblazers For Dreamforce 2018!

Dreamforce 2018 is here! And there's so much to do and see! To get the most out of the week I've put together some notes for #ServiceTrailblazers! Reserve your seat and put these sessions on your calendar! They span the world of customer service and are curated for...

If you are not on the edge, you are taking up too much room!

Reach out today!

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