by Dr. Natalie | Apr 21, 2012 | Dr. Natalie's Blog, Leadership, Social Innovation, Social Media & Digital Comm Education, UCLA Social Business Course
TweetI am very excited about Spigit coming to present. In part because of the two amazing women, Michele McConomy and Janice Ragar who will be attending and presenting. Educating people about social media / social business is new — especially at the university...
by Dr. Natalie | Jan 21, 2012 | Dr. Natalie's Blog, Social Commerce, Women Firsts
TweetHow to use a Facebook Commerce Pop-up Store / Social Commerce For Small Business and Monetize Fans Social commerce is the addition of shopping to social networks. Small business can profit from Facebook Commerce. But if businesses aren’t careful, social...
by Dr. Natalie | Nov 17, 2009 | Customer Service, Social CRM
TweetIn many companies, Marketing and PR were the first to pay attention to customers in the cloud. Jennifer’s interview addresses some of the issues around the various functional departments within an organization and how measuring can help customer service....