by Dr. Natalie | Oct 15, 2014 | Big Data, Chief Revenue Officer, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Dr. Natalie's Blog, Internet of Things, Marketing Automation, Marketing Optimization, Marketing Software
One of the many scoops at Dreamforce this year is the announcement of the Customer Success Platform. The idea behind what Salesforce is offering is that companies and brands need a way to connect with their customers in new ways. There are nearly trillions of devices,...