Should the Chief Marketing Officer (CMO) Oversee the Whole Customer Experience?

Should the Chief Marketing Officer (CMO) Oversee the Whole Customer Experience?

TweetCustomers, Value Chain and The Customer Experience Imperative Should the CMO oversee the whole customer experience? Today, the value chain in business has gone from products that became commodities to services that fuel anticipation of superb customer experiences...
Are You Going to LiNC 2015 Conference?

Are You Going to LiNC 2015 Conference?

TweetLiNC features a lineup of leading global brands, top industry analysts, thought-leaders and business visionaries. You will be inspired by the best and brightest in business. There are workshops, certification & social strategy sessions with world-class,...

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