by Dr. Natalie | Jan 23, 2015 | Customer Experience, Customer Service, Customer Service Agents, Dr. Natalie's Blog, Leadership, Online Communities, Organizational Change Management, Owned Communities, Social Networks
This report is about Marketers can create social networks to deliver better engagement and business results with branded, owned online communities. n the business environment that dominated the past few decades, successful marketers helped drive business value by...
by Dr. Natalie | Jan 21, 2012 | Dr. Natalie's Blog, Social Commerce, Women Firsts
How to use a Facebook Commerce Pop-up Store / Social Commerce For Small Business and Monetize Fans Social commerce is the addition of shopping to social networks. Small business can profit from Facebook Commerce. But if businesses aren’t careful, social commerce...
by Dr. Natalie | Dec 11, 2011 | Dr. Natalie's Blog, ROI of Social Media, Social Commerce, Social PR, Marketing and Advertising
When I was writing the book, Like My Stuff: How to Monetize Your Facebook Fans with a Facebook Store, many people said they didn’t know that you could make purchases on Facebook. As I was doing research for the book, I came across a site, SocialCommerceToday.com that...
by Dr. Natalie | Sep 19, 2011 | Conferences, Dr. Natalie's Blog, ROI of Social Media, Social PR, Marketing and Advertising
Title: Pivot Conference ROI of Social Media Location: NYC Link out: Click here Description: Chapter: Show us the money! Session: The Quest for ROI I will be covering the long awaited secrets to how to measure ROI for social media! See more info on Brian’s post...
by Dr. Natalie | Jul 30, 2011 | Conferences, Dr. Natalie's Blog, Leadership, ROI of Social Media, Social Media & Digital Comm Education, Social PR, Marketing and Advertising
If you are looking for some detailed information and education on social media, then consider the Social Media Club LA sessions! We have a great line-up of teachers with real-world experience! I’ll be teaching social media monitoring and measurement… The...
