by Dr. Natalie | Apr 12, 2013 | Dr. Natalie's Blog
TweetSocially Responsible F-commerce As the awareness around sustainability and social responsibility increases, brands are doing more and more to donate to charities and do more for their communities as part of their day-to-day strategies and operations. What is...
by Dr. Natalie | Apr 6, 2013 | Dr. Natalie's Blog
TweetNext in The Social Network Show series, I sit down with Dr. Nour-Omid, Founder and CEO of Nestivity, and we talk Twitter, Customer Service and CRM. What is Nestivity? According to their website, Nestivity “turns your Twitter handle into a ‘Nest’ for all of your...
by Dr. Natalie | Feb 12, 2013 | Dr. Natalie's Blog
TweetAs companies try to measure the value of social media, there is also often resistance to try these new customer channels. Sean asks, “Is the conversation about social media ROI really about the ROI? Or is it about resisting making changes to your...
by Dr. Natalie | Feb 5, 2013 | Dr. Natalie's Blog, Facebook
TweetFacebook Pew Study: Americans scale back time online because the amount of time it takes… As a social media advocate, I personally spent many hundreds of hours building my social media brand over the last 10 years, in particular the last 5 years.. There...
by Dr. Natalie | Jan 22, 2013 | Dr. Natalie's Blog
TweetSome brands have chosen an f-commerce strategy where their main focus is on enabling their regular e-commerce site with social graph Facebook plug-ins so that fans can see on the traditional e-commerce site what their Facebook friends and family like. The reason...
