by Dr. Natalie | Jan 11, 2017 | Analytics of Everything, Artificial Intelligence, Digital Disruption, digital transformation, Dr. Natalie's Blog, Innovation, Internet of Analytics, Internet of Things, IOT, Mobile Apps, Start-Ups
TweetAlexa Voice Service (AVS) is the software that allows owners to control compatible devices with their voice. From the various reports it was estimated there were 700–1,100 Alexa-controllable products at CES. And the Amazon / Alexa logo was everywhere at CES. Is...
by Dr. Natalie | Sep 17, 2012 | Customer Service
TweetMove Over Siri, Lola and Nina Are Making Waves in Customer Service Siri wasn’t made for customer service, but her release inadvertently revealed a huge opportunity for companies to develop the future support channel of choice. This opportunity is the...
