by Dr. Natalie | Sep 1, 2015 | Chief Revenue Officer, Customer Experience, Customer Service, Customer Service Agents, Customer Success Management, Dr. Natalie's Blog, Internet of Things, Organizational Change Management
By 2020 it is estimated that there will be over 50 billion connected devices. And that means that consumers will be more connected than ever before, across mobile phones, wearables and other devices and the field of IOT will continue to expand. So if consumers are...
