Constellation ShortList™ for Field Service Management

Constellation ShortList™ for Field Service Management

TweetConstellation has announced the Constellation ShortList vendors in Field Service Management which provides the best capabilities to help employees serve customers. Field customer service occurs when resources or services are deployed onsite at a client. Field...
Constellation ShortList™ for Digital Performance Management

Constellation ShortList™ for Digital Performance Management

TweetDigital Performance Management provides companies with the analytics to determine if their customer experience is optimized. The Constellation ShortList presents vendors in different categories of the market relevant to early adopters. In addition, products...
SAP Hybris -Commerce / IOT / CRM Event 2016

SAP Hybris -Commerce / IOT / CRM Event 2016

TweetAfter attending the SAP Hybris IOT/ CRM event, I was very impressed to see a vendor really connect the dots between commerce and customer service and customer experience. Commerce is really where the rubber meets the road. At the end of the day, if the customer...

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