by Dr. Natalie | May 28, 2015 | APIs, Big Data, Chief Revenue Officer, CIO, CMO, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Marketing Optimization, Organizational Change Management
TweetThe Big Data bug has Just About Bit Everyone. Salesforce announced their Analytics Cloud ecosystem will include: Google, Cloudera, Hortonworks, New Relic, Informatica and Trifacta. It’s true there is more data that ever before. But the key with data is to...
by Dr. Natalie | Feb 24, 2015 | B2B Customer Success Management, CFO, Chief Revenue Officer, Customer Experience, Customer Success Management, Digital Disruption, Dr. Natalie's Blog, Internet of Analytics, Leadership, Organizational Change Management
TweetWhat Does the Integration Accomplish? The Clarizen-Gainsight combination leverages Clarizen’s existing Salesforce platform integration, resulting in transparency among all roles involved with procuring and managing a customer. This insight into the health of the...
by Dr. Natalie | Sep 8, 2014 | Internet of Things, Leadership, Software and Vendor Posts, Start-Ups
TweetWhat’s new in the land of start-ups? Well Salesforce.com just announced Salesforce Ventures which has allocated $100 million to invest in companies building innovative mobile apps and connected products that extend the power of the Salesforce1 Platform. The...
by Dr. Natalie | Oct 19, 2012 | Events
TweetMarc Benioff talks to the CEO of Burberry, Angela Ahrendts, about how new technology is making Burberry a better company. Burberry Group plc is a British luxury fashion house, distributing clothing and fashion accessories and licensing fragrances that was founded...
by Dr. Natalie | Aug 30, 2011 | Conferences, Customer Service, Dr. Natalie's Blog, ROI of Social Media
TweetJeese Noyes and I have been exchanging emails on the topic of “What is Dreamforce?” She asked me to give her a few lines for her blog… Her’s her amazing article: http://blog.eloqua.com/what-is-dreamforce/ That inspired me to write a post...
