Salesforce Transforms Big Data Into Customer Success with the Salesforce Analytics Cloud

Salesforce Transforms Big Data Into Customer Success with the Salesforce Analytics Cloud

by | May 28, 2015 | APIs, Big Data, Chief Revenue Officer, CIO, CMO, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Marketing Optimization, Organizational Change Management

The Big Data bug has Just About Bit Everyone. Salesforce announced their Analytics Cloud ecosystem will include: Google, Cloudera, Hortonworks, New Relic, Informatica and Trifacta. It’s true there is more data that ever before. But the key with data is to not...
Clarizen Announces Integration with Gainsight, Delivering a 360-Degree View of the Customer Engagement Lifecycle

Clarizen Announces Integration with Gainsight, Delivering a 360-Degree View of the Customer Engagement Lifecycle

by | Feb 24, 2015 | B2B Customer Success Management, CFO, Chief Revenue Officer, Customer Experience, Customer Success Management, Digital Disruption, Dr. Natalie's Blog, Internet of Analytics, Leadership, Organizational Change Management

What Does the Integration Accomplish? The Clarizen-Gainsight combination leverages Clarizen’s existing Salesforce platform integration, resulting in transparency among all roles involved with procuring and managing a customer. This insight into the health of the...
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