The Year of On-demand, Personalized Shopping: The Cloud and IOT Abound

The Year of On-demand, Personalized Shopping: The Cloud and IOT Abound

What’s Happening in the World of Shopping and Customer Experiences? At the National Retail Federation Annual Convention in New York City, Microsoft made announcements with GameStop, Hardee’s, TGI Fridays, Panasonic, HP and FreedomPay, and NCR on efforts to...
Consumers Can Research a Company and Schedule Appointments Faster and Easier

Consumers Can Research a Company and Schedule Appointments Faster and Easier

Often times, as a customer, you want to know a little bit more about what a company offers and when you find that information you want to be able to act on it.  With the  partnership between Verint and TimeTrade, customers will have more seamless omnichannel...