by Dr. Natalie | Jul 12, 2016 | Analytics of Everything, B2B Customer Success Management, CEO, CFO, CIO, CMO, CRM, Customer Experience, customer experience maturity, Customer Service, Customer Success Management, Digital Disruption, Digital Marketing, digital transformation, Dr. Natalie's Blog, Innovation, Internet of Things, IOT, Leadership, Organizational Change Management, ROI of Organizational Change Management, Technology
Obviously no one plans on implementing a project that will fail. However, statistics show that over the past 20 years a very large percentage of technology projects do fail to result in the business outcomes that they were expected to meet. The real issue is that...
