Product development Archives

How to Improve Customer Service by Dr. Natalie (Part 11) By Creating Extraordinary Customer Responsiveness

by Dr. Natalie | Dec 18, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog

Force Multiplier #6: Create Extraordinary Customer Responsiveness For the whole story on how to use the OODA Loop as a unique way to use Social Media to improve Customer Service, download the white paper here. Or read on… Social Media for Customer Service...

How to Improve Customer Service by Dr. Natalie (Part 9) & Get Better Business Insights

by Dr. Natalie | Dec 4, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog

Force Multiplier #4: Less Missed Trends, More Cross-Department Input, More Business Insight And Foresight For the whole story on how to use the OODA Loop as a unique way to use Social Media to improve Customer Service, download the white paper here. Or read...

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