by Dr. Natalie | Oct 3, 2014 | Big Data, Chief Revenue Officer, CMO, Conferences, Content Marketing, Customer Experience, Customer Service, Customer Service Agents, Digital Marketing, Dr. Natalie's Blog, Events, Marketing Automation, Marketing Optimization, Marketing Software, Organizational Change Management
Why is CX or Customer Experience So Important Today? Attending OpenWorld 2014 brought to mind the importance of making sure your customer-facing organizations are really focused on the customer. While this may seem like a very obvious thing to say, most studies show...
by Dr. Natalie | May 20, 2014 | Big Data, CMO, Dr. Natalie's Blog
Tealium is currently known as a market leader in enterprise tag management and solutions. Today Tealium announced new data connectors that allow enterprises to integrate rich audience profile data into leading marketing clouds, including Oracle...