The Social Consumer – An Interview WIth Mike Krigsman and Vala Afshar at the NMX Conference

The Social Consumer – An Interview WIth Mike Krigsman and Vala Afshar at the NMX Conference

by | May 4, 2013 | Customer Experience, Customer Service, Dr. Natalie's Blog, Dr. Natalie's Social Network Show, Leadership

I had the opportunity to interview Mike Krigsman and Vala Afshar at the NMX Conference about their views on the intersection of the social consumer and businesses. What do businesses need to understand about the social consumer? What mistakes are they making? And what...
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