by Dr. Natalie | Mar 5, 2015 | Big Data, CEO, CFO, Chief Revenue Officer, CIO, CMO, Content Marketing, Customer Experience, Customer Service, Customer Service Agents, Customer Success Management, Digital Marketing, Dr. Natalie's Blog, Leadership, Marketing Automation, Marketing Optimization, Marketing Software, Online Communities, Organizational Change Management, Owned Communities, ROI of Social Media, Social Business and Social Media Case Studies
Over the years I’ve covered Marketing, Sales, Customer Service and Support, Customer Success Management – all of which end up providing the brand or company the ability to deliver on a promise and make good on that promise or somewhere along that customer...
by Dr. Natalie | Dec 1, 2014 | Big Data, Chief Revenue Officer, CMO, Customer Experience, Dr. Natalie's Blog
Wondering what consumers were interested in this year? Wondering what the top gift was? How many millions or billions of dollars of products were bought and where? How social networks played into the shopping equation? This post provides data on all of these topics...
by Dr. Natalie | Oct 1, 2014 | Big Data, CMO, Customer Experience, Dr. Natalie's Blog
Teradata, the big data analytics and marketing applications company, today announced thatTeradata® QueryGrid.™ Now seamlessly orchestrates analytic processing of data between Teradata and Oracle databases, enabling Teradata data warehouse users to leverage data...