by Dr. Natalie | Feb 22, 2016 | Analytics of Everything, Big Data, CEO, Chief Revenue Officer, Cloud Computing, Crossing the Chasm, Customer Experience, Customer Service, Digital Disruption, digital transformation, Dr. Natalie's Blog, Internet, Internet of Analytics, Internet of Things, IOT, Leadership, Organizational Change Management
What is the Internet of Things (IoT)? The Internet of Things (IoT) is a hot topic these days. Unlike many overhyped technology visions over the years, IoT has the underpinnings today to start happening throughout the developed world. Sensors everywhere. Ubiquitous...
by Dr. Natalie | Feb 9, 2016 | Crossing the Chasm, Customer Experience, Customer Service, Digital Disruption, Dr. Natalie's Blog, Online Communities, Organizational Change Management, Owned Communities, peer-to-peer communities, Social Innovation
Jive Software, Inc. announced the latest release of its industry-leading internal and external community solutions, including a bold and beautiful redesign of its entire product portfolio. Additional features like peer-to-peer recognition, enhanced SEO, global...
by Dr. Natalie | Oct 15, 2015 | Customer Experience, Digital Disruption, Dr. Natalie's Blog, Online Communities
And an increase in brand awareness means better brand reputation, customer experiences and can lead to larger profits and revenues. The all-new engagement experience for Jive-x delivers both a customizable onboarding experience and an immersive advocate environment....
by Dr. Natalie | Sep 16, 2015 | Big Data, Chief Revenue Officer, CIO, CMO, Crossing the Chasm, Customer Experience, Digital Disruption, Dr. Natalie's Blog
Connected World, Disconnected Data: The Answer? IOT Cloud The combination of mobile, social, sensor, wearable and cloud technologies has triggered a deluge of data. More than 90 percent of the world’s data has been generated over the last two years. And, with the...
by Dr. Natalie | Aug 18, 2015 | Dr. Natalie's Blog
Will The Mobile Device Ever Live Up to It’s Potential? Everyone in mobile commerce has been waiting to see mobile commerce take off. While individuals report it’s the one device they always have with them, the change in mobile commerce and CRM has not...
