One in Every Five Mobile Users Actively Seeks Help While Using an App

One in Every Five Mobile Users Actively Seeks Help While Using an App

by | Feb 2, 2016 | Customer Experience, Customer Service, Digital Disruption, digital transformation, Dr. Natalie's Blog, Leadership, Mobile Apps, Mobile Commerce

Helpshift’s customer support platform for mobile shares proprietary data reveals the importance and impact of in-app support for the mobile industry. Helpshift’s team of data scientists polled the company’s entire install base of 1.3 billion devices, monitoring...
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