by Dr. Natalie | Dec 11, 2011 | Dr. Natalie's Blog, ROI of Social Media, Social Commerce, Social PR, Marketing and Advertising
When I was writing the book, Like My Stuff: How to Monetize Your Facebook Fans with a Facebook Store, many people said they didn’t know that you could make purchases on Facebook. As I was doing research for the book, I came across a site, SocialCommerceToday.com that...
by Dr. Natalie | Sep 19, 2011 | Conferences, Events, ROI of Social Media, Social PR, Marketing and Advertising
I’m very excited to be presenting during Social Media Week in LosAngeles! I will be presenting with Sysomos on September 22 a 90 min breakfast session on “Social Media Monitoring and Measurement.” The event is free! I’ll use real-life case...
by Dr. Natalie | Aug 30, 2011 | Conferences, Customer Service, Dr. Natalie's Blog, ROI of Social Media
Jeese Noyes and I have been exchanging emails on the topic of “What is Dreamforce?” She asked me to give her a few lines for her blog… Her’s her amazing article: http://blog.eloqua.com/what-is-dreamforce/ That inspired me to write a post and...
by Dr. Natalie | Jul 30, 2011 | Conferences, Dr. Natalie's Blog, Leadership, ROI of Social Media, Social Media & Digital Comm Education, Social PR, Marketing and Advertising
If you are looking for some detailed information and education on social media, then consider the Social Media Club LA sessions! We have a great line-up of teachers with real-world experience! I’ll be teaching social media monitoring and measurement… The...
by Dr. Natalie | Jun 2, 2011 | Customer Service, Dr. Natalie's Blog, ROI of Social Media, Social CRM, Social PR, Marketing and Advertising
One of my favorite topics is talking about how social media is really changing business. Having looked at this topic for a number of years now I still surprised that more people aren’t familiar with building the business case for social media. Regardless of what...