by Dr. Natalie | Jan 23, 2015 | Customer Experience, Customer Service, Customer Service Agents, Dr. Natalie's Blog, Leadership, Online Communities, Organizational Change Management, Owned Communities, Social Networks
This report is about Marketers can create social networks to deliver better engagement and business results with branded, owned online communities. n the business environment that dominated the past few decades, successful marketers helped drive business value by...
by Dr. Natalie | Jul 17, 2013 | Dr. Natalie's Blog, ROI of Social Media, Social Analytics, Social Business and Social Media Case Studies, Social Media Monitoring, Social PR, Marketing and Advertising
The rate at which businesses are able to quickly analyze, accurately interpret, take action and pivot on the myriad of consumer interactions coming through channels such as Facebook, Twitter, blogs, forums, newsfeeds, mobile, et al, will be a determining factor for...
by Dr. Natalie | Apr 29, 2013 | Events, Marketing Software, Social CRM, TweetChats
Join the #MktgActionChat moderated by Business Strategist & Consultant, Dr. Natalie- @DrNatalie. This is a monthly chat dedicated to bringing together progressive marketers looking to gain insight, get advice and discuss next-generation marketing and social...
by Dr. Natalie | Apr 29, 2013 | Dr. Natalie's Blog
As businesses adopt social media, executives are asking to substantiate the budget requests. While most corporate initiatives require a business case and estimated return on the investment to a business, social media is one initiative that many business leaders are...
