by Dr. Natalie | Sep 25, 2013 | Big Data, Conferences, Dr. Natalie's Blog, ROI of Social Media, Software and Vendor Posts
This keynote at TWDI in NYC we explored Who will Lead the Social Media and Big Data Revolution — IT or The Lines of Business (Marketing, Sales, Customer Service…) Whether its social media monitoring with software applications like Crimson-Hexagon or Fan...
by Dr. Natalie | Apr 2, 2013 | Dr. Natalie's Blog
Join me as a judge on April 26th for the 2013 International Career Development Conferences in Anaheim, California. If you have experience in the fields of accounting, finance, marketing, management, retail, hospitality, tourism or entrepreneurship, you are invited to...
by Dr. Natalie | Dec 4, 2012 | Dr. Natalie's Blog, Dr. Natalie's Favorite Book Reviews, Leadership, Organizational Change Management
David Horsager, author of The Trust Edge, reveals the foundation of genuine success. What might that be? Success, in its most simplest element, requires clarity and trust. What’s great is the book is based on research – so you can take it to your...
by Dr. Natalie | Oct 5, 2011 | Conferences, Customer Experience, Customer Service, Dr. Natalie's Blog, Leadership, Social CRM
As a Former Forrester Analyst, I attended all the software conferences. Now I only attend the ones that I think are really relevant to my clients. What’s nice about being an independent software and business analyst is that I don’t have to pretend any more...
by Dr. Natalie | Jun 14, 2011 | Customer Experience, Customer Service, Dr. Natalie's Blog, Leadership, ROI of Social Media, Social PR, Marketing and Advertising
I’ve been asked… a number of times, where can we see these videos that Kathy Herrmann and I wrote? We created them based on our thought leadership with the help and support of Salesforce.com and www.rebelunit.com (RSA) on the ROI of social media… so...