by Dr. Natalie | Feb 9, 2016 | Crossing the Chasm, Customer Experience, Customer Service, Digital Disruption, Dr. Natalie's Blog, Online Communities, Organizational Change Management, Owned Communities, peer-to-peer communities, Social Innovation
Jive Software, Inc. announced the latest release of its industry-leading internal and external community solutions, including a bold and beautiful redesign of its entire product portfolio. Additional features like peer-to-peer recognition, enhanced SEO, global...
by Dr. Natalie | Oct 15, 2015 | Customer Experience, Digital Disruption, Dr. Natalie's Blog, Online Communities
And an increase in brand awareness means better brand reputation, customer experiences and can lead to larger profits and revenues. The all-new engagement experience for Jive-x delivers both a customizable onboarding experience and an immersive advocate environment....