by Dr. Natalie | Oct 25, 2011 | Conferences, Dr. Natalie's Blog
Social Media Club (SMC) is proud to be partnering with BlogWorld & New Media Expo to offer a discount to http://www.blogworldexpo.com/ Nov 3-5th, 2011: Use SMC20 for 20% off full conference passes and Use SMC50 for 50% off expo passes! And if you want to do some...
by Dr. Natalie | Apr 25, 2011 | Customer Experience, Customer Service, Dr. Natalie's Favorite Book Reviews, Featured, Leadership
This is the third post about the book, I Love You More Than My Dog, as part of my favorite book posts. Jeanne Bliss tweeted me to thank me for writing about her book. And as we got to talking, she provided me with a link to the first chapter of her book, just for you:...
by Dr. Natalie | Apr 11, 2010 | Customer Experience, Customer Service, Dr. Natalie's Favorite Book Reviews, Leadership, Women Firsts
Could it be that easy? Love I mean? The kind of love that you earn when you have nurtured the consciousness and congruence of the heart. Where intention and motivation match. Where you have decided to “be there.” Where you have clarity of purpose. Where...
by Dr. Natalie | Jan 3, 2010 | Customer Experience, Customer Service, Dr. Natalie's Favorite Book Reviews, Leadership
This is the second post about Jeanne Bliss’s book, “I Love You More Than My Dog.” As I read it over the holidays, I became intrigued with the idea that its in the decisions that companies make that determine what their customer’s experiences...