by Dr. Natalie | Nov 28, 2013 | Dr. Natalie's Blog
Process, strategy and research are all necessary ingredients to a successful business. However, the key to really selling a product and keeping employees engaged – or if you prefer to stick with the in-the-kitchen analogy of “making your dish crave-worthy” – is...
by Dr. Natalie | Mar 30, 2013 | Dr. Natalie's Blog
Continuing The Social Network Show series, this week I interview Bill Belew, Professional Blogger and Educator, and we sit down to discuss Google and Search Engine Optimization. Bill Belew is a professional blogger whose primary source of income is from his network of...
by Dr. Natalie | Dec 25, 2012 | Dr. Natalie's Blog
Did you know that there are over 3.5 billion pieces of content shared each week? This Keynote Presentation is about the transformation of brands- from static icons to social, digital experiences. Its’ about how companies need to reconsider their strategic and...
by Dr. Natalie | Oct 8, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog
Social Customer Service: Iterating How You Provide Service to Customers In the last post, I talking about John Boyd and how his OODA Loop was a good way to think about the benefits of social customer service. John Boyd was a great fighter pilot who came up with a...
by Dr. Natalie | Feb 6, 2012 | Dr. Natalie's Blog, Facebook, Social Commerce, Social CRM, Social Mobile
Wondering which vendors and applications to work with to set up a Facebook F-commerce or Social Commerce Store? There’s a range from 8thBridge, SortPrice, Ecwid, BigCommerce, Usablenet, Storefront Social.com, www.x.com, MagentoCommerce, NorthSocial, ebay,...