by Dr. Natalie | Apr 8, 2013 | Customer Experience, Customer Service, Social CRM
— Get Satisfaction, a community platform for creating engaging customer experiences, announced today at SugarCON 2013 an integrated product capability for SugarCRM. The joint solution developed with DRI, an accomplished value-added reseller (VAR) and longtime Gold...
by Dr. Natalie | Aug 30, 2011 | Conferences, Customer Service, Dr. Natalie's Blog, ROI of Social Media
Jeese Noyes and I have been exchanging emails on the topic of “What is Dreamforce?” She asked me to give her a few lines for her blog… Her’s her amazing article: http://blog.eloqua.com/what-is-dreamforce/ That inspired me to write a post and...
