Webinar: Multi-Channel MultiGenerational Customer Service- Gen X, Y, Millennials, Boomer, Silent Generation -Customer Experience

Webinar: Multi-Channel MultiGenerational Customer Service- Gen X, Y, Millennials, Boomer, Silent Generation -Customer Experience

by | Dec 2, 2012 | Customer Experience, Customer Service, Dr. Natalie's Blog, Featured, Software and Vendor Posts, Webinars

If you are in a business serving broad consumer markets, your customers are likely to span multiple generations – Gen X, Gen Y, millennials, boomers, silent generation and so on. A one-size-fits-all approach to customer engagement won’t work across these customer...
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