by Dr. Natalie | Feb 24, 2015 | B2B Customer Success Management, CFO, Chief Revenue Officer, Customer Experience, Customer Success Management, Digital Disruption, Dr. Natalie's Blog, Internet of Analytics, Leadership, Organizational Change Management
TweetWhat Does the Integration Accomplish? The Clarizen-Gainsight combination leverages Clarizen’s existing Salesforce platform integration, resulting in transparency among all roles involved with procuring and managing a customer. This insight into the health of the...
by Dr. Natalie | Oct 15, 2014 | Big Data, Chief Revenue Officer, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Dr. Natalie's Blog, Internet of Things, Marketing Automation, Marketing Optimization, Marketing Software
TweetOne of the many scoops at Dreamforce this year is the announcement of the Customer Success Platform. The idea behind what Salesforce is offering is that companies and brands need a way to connect with their customers in new ways. There are nearly trillions of...
by Dr. Natalie | Sep 8, 2014 | Internet of Things, Leadership, Software and Vendor Posts, Start-Ups
TweetWhat’s new in the land of start-ups? Well Salesforce.com just announced Salesforce Ventures which has allocated $100 million to invest in companies building innovative mobile apps and connected products that extend the power of the Salesforce1 Platform. The...
