by Dr. Natalie | Mar 7, 2016 | Crossing the Chasm, Customer Experience, Digital Disruption, Digital Marketing, digital transformation, Dr. Natalie's Blog, email
TweetRaymond Tomlinson is noted for establishing person-to-person email as we know it. He was the one that allowed people to send emails to users on other computers by choosing the @ symbol. He considered an obscure keyboard character — the @ symbol — to...
by Dr. Natalie | Sep 1, 2015 | CMO, Content Marketing, Customer Experience, Digital Marketing, Dr. Natalie's Blog, Marketing Automation, Marketing Optimization, Marketing Software
TweetSome people say email is dead. Other’s know it’s not because they spend over half their day checking and responding to email. To find out how prevalent email is in our work and play life, Adobe did a study to explore how present email is in our...
by Dr. Natalie | Jun 15, 2015 | B2B Customer Success Management, CEO, CFO, Chief Revenue Officer, CIO, CMO, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Leadership, Marketing Optimization, Mobile Commerce, Organizational Change Management, Social CRM
TweetIs your brand following any of these best practices for customer experience management? Find out more at this webinar on 6 steps to superb customer experience management and here’s the research paper on best practices in customer experience management,...
by Dr. Natalie | Nov 20, 2014 | Dr. Natalie's Blog
TweetWho Shops When While one third of all consumers do their Christmas shopping ten days before Christmas it’s not a good idea for retailers to wait this long to start their holiday marketing strategy. After all, retailers earn around 20 percent of their...
by Dr. Natalie | Feb 5, 2013 | Dr. Natalie's Blog
TweetI told you a little bit about the workshop I’m hosting for Direct Marketing Day @ Your Desk coming up in March…here’s more info to get you excited! Studies show Marketers, PR Professionals and Social Media/ Digital Experts are measured on...
