NEW STUDY: Christmas Music and Décor Before Thanksgiving Make Them Lose Their Temper

NEW STUDY: Christmas Music and Décor Before Thanksgiving Make Them Lose Their Temper

TweetSOASTA, a performance analytics firm, announced the results of its 2015 Holiday Retail Readiness Survey, which revealed: 66% of Americans expect they will lose their temper this holiday season over annoyances such: 38% as traffic/parking 37% long lines in stores...
4 Factors that Drive Great Customer Experience And Commerce

4 Factors that Drive Great Customer Experience And Commerce

TweetWe just finished some new research that shows the correlation to customer experience and commerce / revenue. Below are some of the highlights of the research and a link to a snapshot of the paper is here. The Four Factors that Drive Superior Customer Experience...
Continuity of Customer Experiences Drives the Future of Commerce

Continuity of Customer Experiences Drives the Future of Commerce

TweetContinuity of Customer Experience Drives the Future of Commerce. I just finished some new research on how improving online customer experiences boosts customer loyalty and revenue in matrix commerce. This survey report provides online businesses with insights...
A Short History of Top e-commerce and f-commerce (Facebook) Shopping Statistics: Where The Social Commerce Customer Has Been and Where We Social Shopping is Going…

A Short History of Top e-commerce and f-commerce (Facebook) Shopping Statistics: Where The Social Commerce Customer Has Been and Where We Social Shopping is Going…

TweetRemember the Days of Mom and Pop Shops? You might not depending on how old you are or if you live in a large city vs. a small town. As a society, our shopping habits have evolved from picking berries to stay a live re: cave man days to… a much more...

Pin It on Pinterest