DX is the New CX- Why Customer Experience Isn’t Up to Snuff

DX is the New CX- Why Customer Experience Isn’t Up to Snuff

TweetHaving been a long-term customer experience advocate and studied the field, I as many others, have noticed that while companies are saying that customer experience is a key differentiator, that it’s at the top of their priority list of business initiatives,...
SOASTA Ushers in New Era of Innovation in Digital Performance Management

SOASTA Ushers in New Era of Innovation in Digital Performance Management

TweetSOASTA, a leader in performance analytics, announced the Winter 2016 release of its Digital Performance Management (DPM) Platform. The new release introduces a series of enhancements and services to help digital businesses meet the growing demand for the ultimate...

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