by Dr. Natalie | Jul 14, 2015 | APIs, Big Data, CIO, Digital Disruption, Dr. Natalie's Blog
Managing your API’s has become a very complicated endeavor. If your role to is manage API’s it’s important to figure out how to automate that process. Today 3scale and Pivotal® announced that the 3scale self-serve API management solution is...
by Dr. Natalie | Jul 14, 2015 | Big Data, Chief Revenue Officer, CIO, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Digital Disruption, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Marketing Automation, Marketing Optimization, Marketing Software
Often times the people who are really transforming the company via digital business are not recognized by the rest of their organization because not everyone gets the importance of what the digital disruption and digital business is about. But one way to get...
by Dr. Natalie | Apr 29, 2015 | B2B Customer Success Management, CEO, CFO, Chief Revenue Officer, CIO, CMO, Conferences, Customer Experience, Customer Service, Customer Success Management, Digital Marketing, Dr. Natalie's Blog, Internet of Things, Leadership, Organizational Change Management, Social CRM, Social Media Education
Many clients ask about what all the fuss is about the digital disruption; why do I need to be concerned about this? Is this really new? Haven’t we been dealing with this for a while. And the answer, at least in my opinion, is that most brands have missed the...