Racksapce Wins SuperNova Award For Next Generation Customer Experience With Zimbra Community

Racksapce Wins SuperNova Award For Next Generation Customer Experience With Zimbra Community

TweetEach year at our conference, Constellation’s Connected Enterprise, companies submit case studies in several categories, including next generation customer experiences. This post is about how Rackspace, who was a SuperNova Award Winner for Next Gen Customer...
Dreamforce 2014 #D14: Benioff Announces Customer Success Platform

Dreamforce 2014 #D14: Benioff Announces Customer Success Platform

TweetOne of the many scoops at Dreamforce this year is the announcement of the Customer Success Platform. The idea behind what Salesforce is offering is that companies and brands need a way to connect with their customers in new ways. There are nearly trillions of...
ServiceSource Announces Customer Service Success Management Platform Powered by Salesforce1

ServiceSource Announces Customer Service Success Management Platform Powered by Salesforce1

TweetThe Dreamforce-related announcements are already starting to come in. Today ServiceSource announced a Customer Success solution powered by Salesforce1. Mike Rosenbaum, EVP, Salesforce Platform said, “The Salesforce1 Customer Platform is a game changer for...

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