by Dr. Natalie | Feb 9, 2016 | Crossing the Chasm, Customer Experience, Customer Service, Digital Disruption, Dr. Natalie's Blog, Online Communities, Organizational Change Management, Owned Communities, peer-to-peer communities, Social Innovation
TweetJive Software, Inc. announced the latest release of its industry-leading internal and external community solutions, including a bold and beautiful redesign of its entire product portfolio. Additional features like peer-to-peer recognition, enhanced SEO, global...
by Dr. Natalie | Jun 2, 2015 | Chief Revenue Officer, CMO, CRM, Customer Experience, Customer Service, Digital Disruption, Dr. Natalie's Blog, Leadership, Marketing Optimization, Online Communities, Organizational Change Management
TweetLithium Technologies and Microsoft Corporation have signed a strategic alliance agreement to integrate Lithium social interactions and community data into Microsoft Dynamics CRM. So finally we can integrate customer records with community and social…...
by Dr. Natalie | Apr 18, 2012 | Customer Service, Leadership, Organizational Change Management, Social Business and Social Media Case Studies, Social CRM, Social Media & Digital Comm Education, UCLA Social Business Course
TweetCharles Miller– those of you who know him on Twitter know him at @ChasMiller, is one of the amazing guest lecturers that will be joining the line-up at UCLA with me. Here’s more information on the course if you want to attend! I was honored that...
