by Dr. Natalie | May 21, 2015 | CEO, Chief Revenue Officer, CMO, Conferences, Content Marketing, Customer Experience, Customer Service, Digital Marketing, Dr. Natalie's Blog, Marketing Automation, Marketing Optimization, Marketing Software, Online Communities, Organizational Change Management
Customer Service is Where the Rubber Meets the Road Henry Ford, an innovator in personal transportation said, “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” Nearly a century later, the...
by Dr. Natalie | Nov 12, 2014 | Big Data, CEO, CFO, Chief Revenue Officer, CIO, CMO, Customer Experience, Digital Marketing, Dr. Natalie's Blog
Today’s marketing technology landscape represents a whopping 947 different companies that provide software for marketers, focused on specific functions such as marketing automation, web data analysis or customer relationship management. What this means is that the job...
