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Five Steps to Strategically Choose AI For Customer Service

Five Steps to Strategically Choose AI For Customer Service

TweetAI and customer service; it’s a hot topic! But when I talk to customers, they say, “I get there’s something to AI and customer service, but how do I deliver business results and value with AI?” If you are wondering how AI can move the needle on the metrics you...
Has The Age of George Jetson IoT Time Come? Alex Was the Star of CES

Has The Age of George Jetson IoT Time Come? Alex Was the Star of CES

TweetAlexa Voice Service (AVS) is the software that allows owners to control compatible devices with their voice. From the various  reports it was estimated there were 700–1,100 Alexa-controllable products at CES. And the Amazon / Alexa logo was everywhere at CES. Is...
Capgemini Collaborates with Celaton on Artificial Intelligence in the Cloud

Capgemini Collaborates with Celaton on Artificial Intelligence in the Cloud

TweetWhat’s the Partnership Between Capgemini And Celaton Mean to Your Company? Capgemini, consulting, technology and outsourcing services, has announced a new global collaboration with Celaton, a specialist Artificial Intelligence (AI) company, to license and...

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