1. INSIGHT Determining the Value of Social Business ROI: Myths, Facts, and Potentially High Returns Erin Traudt Mary Wardley Michael Fauscette Dr. Natalie Petouhoff Kathy Herrmann IDC OPINIONwww.idc.com The fastest-growing segment of the collaborative applications market is the emerging social platforms category, which achieved $370 million in 2009 and […]
White Paper On The ROI Of Social Business
SHARE THIS:
Copyright ©2021 Genesys. Patents Pending. All rights reserved. Genesys, the Genesys logo, Empathy in Action, Experience as a Service, Empathy Pillars, Systems of Empathy, Empathy in Action Flywheel, Employee Experience Orchestration, Customer Experience Orchestration, The Experience Index and the Systems of Empathy Experience Orchestration are trademarks or registered trademarks of Genesys. All other product and company names may be trademarks or registered trademarks of their respective holders. Usage does not imply any affiliation with or endorsement by the holder.