1. Touchscreen Self-Service: How to Transform the Self-Service Customer Experience By Dr. Natalie Petouhoff www.DrNatalieNews.com @DrNatalie on Twitter 2. Dr. Natalie’s Background Analyst Rankings: Customer Service & Customer Experience / CRM PWC Management Consultant Chief Strategist for Social Media & Digital Communications PR & Marketing Agency Top Forrester Customer […]
How Visual Self-Service Drives Great Customer Experience
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