Westwood, CA (PRWEB) April 19, 2012

UCLA Business Courses and Social Media Adjunct Professor Dr. Natalie Petouhoff Presents a “Social Business Course” featuring Forbes Writer, Mark Fidelman

UCLA Business Course and Social Media Professor Dr. Natalie Petouhoff presents “A Social Business Course” and Forbes Social Media and Mobilized Columnist, Mark Fidelman, who will be writing about the event and the ROI of social media calculators, videos and resources Dr. Natalie Petouhoff uses to help her Fortune 500 clients. HERE….

19 September 2011 09:00 ET 

Sysomos and Dr. Natalie Petouhoff Present “Social Media Monitoring and Measurement” at Social Media Breakfast LA

September 22 Event Focuses on How to Use Social Media Intelligence to Improve Audience Engagement and Drive Business Value

LOS ANGELES, CA–(Marketwire – Sep 19, 2011) – Sysomos, a Marketwire company and leading global provider of social media monitoring and analytics, and Dr. Natalie Petouhoff, president of Social Media Club LA and social media and digital communications strategist, partner with Social Media Breakfast LA on September 22 to present “Social Media Monitoring and Measurement.” The free, expert-led, 90-minute breakfast event during Social Media Week uses real-life case studies along with tools, tips, strategies, and tactics to monitor and measure the success of social media and digital communication programs. Attendees learn how to use market intelligence gathered from social media monitoring and measurement to improve audience engagement and drive business value……..read the article HERE

Social Network Analysis With Forrester & Facebook

April 15, 2010 — Social Media Strategies Conference today announced that Dr. Natalie Petouhoff, Social Media Evangelist, Forrester, Thomas Lento, Data Scientist, Facebook and Tatyana Kanzaveli, CEO, Social CRM World will discuss Social Network Analysis and its implications for business. Read the story HERE

Using Social Media to Formulate Winning Strategies and Build Lifetime Customer Relationships-On-Line Roundtable April 1st exclusively on CRMXchange

March 08, 2010 – Dr. Petouhoff will lead a panel of recognized Social Media experts from Lithium, Radian6, RightNow Technologies, and Visible Technologies as they share the secrets to successful implementation and monitoring of social media strategies. Read the story HERE

Parature Announces Its ‘Best Practices in Customer Service’ Webinar Series

February 01, 2010 – Industry Experts to Discuss Thought Provoking Industry Trends for Exceptional Customer Service. Read the story HERE

Interactions 2009: Customer Experience Management Virtual Conference

August 27, 2009 — The power of customer insight is at your fingertips. Read the story HERE

Parature Announces ‘Best Practices in Customer Service’ Webinar Series

June 10, 2009 — Industry Experts Will Deliver Thought Provoking Insight into Various Techniques for Delivering Exceptional Customer Service. Read the story HERE