Webinar: How Visual Self-Service Drives Great Customer ExperienceNovember 26, 2013 –
The evolution of self-service over 125 years from a mere concept to the development of speech recognition and IVRs.
The rising need to meet the real-time, on-the-go demands of the connected consumer
The transition from Push Button IVR to Visual IVR.
Practical solutions for narrowing the gap between agent assistance and automated
self service.
Valuable tips on how you can transform self service in your organization,
quickly and profitably.
Find out how companies are creating win-win solutions for both the connected customer and the organization with a visual IVR that works on all digital properties.
Webinar: How Visual Self-Service Drives Great Customer Experience
Dr. Natalie is a business strategist and a futurist. She has spent her careers looking about how businesses interact with their customers and their employees and she provides companies with the best way to create environments that foster loyatly, motivation and innovation.