ROI of Social Media, Return on Investment, Social Media, Social CRM, SCRM, Customer Service, PR, Marketing, Social Business, Thought leadership, White papers, Forrester, Weber Shandwick, Management Consultant,
CRM Evolution 2012August 14, 2012 –
As a consultant, software analyst and adjunct Professor (UCLA Social Business Executive Program), @DrNatalie provides clients with strategic/tactical guidance via unique assessments and social media ROI calculators. Companies leave armed ready to implement real-world solutions, integrate social media into traditional business operations, and increase revenue/ decrease costs.
Dr. Natalie is a business strategist and a futurist. She has spent her careers looking about how businesses interact with their customers and their employees and she provides companies with the best way to create environments that foster loyatly, motivation and innovation. 
