Thought Leadership with Mitchell Levy http://MitchellLevy.com and Michael Procopio http://MProcopio.com covers all things around thought leadership, how to become one, how to use it as a form of communication, how to help others become one. I got to sit down with them for a Google Hangout and discuss customer service, social media, real-time marketing and more!
Click here to watch my videos on Social Media ROI:
Video 1: Building the Business Case for Social Media
Video 2: How to Measure the ROI of Social Media
Video 3: How Social Media Benefits the Whole Company
Dr. Natalie’s Executive Success Acceleration Firm™
Executive Business Strategy Advisor & Social Customer Experience Industry Authority & Consultant
The Doctor Knows Social Media ROI & Our Business Strategies Rx Get Results!
Our Motto? Be Awesome by: Learning, Sharing & Growing!
What we do: We work with companies to deliver increased revenue and decreased costs:
- Executive Leadership Guidance on Strategy and Business Use of Social Media
- Social Media / Business Benchmark Assessments – Tell you what you got/ what you might consider
- Social Media ROI – set-up measurement capabilities and dashboards
- Workshops on Business Strategy: Customer Experience, PR, Marketing, Customer Service & Internal Employee Advocacy
- Instructor MEMES Summer Institutes at UCLA Anderson & UCLA Extension
- Customer Experience / Social Customer Service Excellence Benchmarking Assessments & Advisory
- Software Company Visualized-ROI, Persona-based Solution Selling w/ Targeted USP & Messaging / ebooks, White Papers, Webinars…
- Social Media Training, Organizational Change, Motivation and Goal Setting