How To Form A Powerful Partnership with Customers and the Contact Center [podcast!] by Dr. Natalie | Oct 24, 2009 | In the News | 0 comments Tweet1to1Media Natalie Petouhoff, Ph.D., senior analyst at Forrester Research, talks with Mila DAntonio, managing editor, 1to1 Magazine, about the steps for tuning an organizations contact center into its business partner. read more Logging In... Profile cancel Sign in with Twitter Sign in with Facebook or CommentName EmailNot published Website This site uses Akismet to reduce spam. Learn how your comment data is processed.