February 23rd, 2009
Strong executive leadership and organizational transformation are essential determinants of successful IT projects. Any IT initiative that does not properly address these strategic points is doomed to fail.
Forrester CRM Analyst Natalie Petouhoff On CRM and IT failures [podcast]
October 24, 2009 By Leave a Comment
Dr. Natalie is a business strategist and a futurist. She has spent her careers looking about how businesses interact with their customers and their employees and she provides companies with the best way to create environments that foster loyatly, motivation and innovation.