Difficult economic times call for a renewed focus on customer service and the customer experience, but CRM software buyers aren’t going to find everything they need in one application or suite.
ROI of Social Media, Return on Investment, Social Media, Social CRM, SCRM, Customer Service, PR, Marketing, Social Business, Thought leadership, White papers, Forrester, Weber Shandwick, Management Consultant,
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+Natalie Petouhoff
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Dr. Natalie is a business strategist and a futurist. She has spent her careers looking about how businesses interact with their customers and their employees and she provides companies with the best way to create environments that foster loyatly, motivation and innovation.
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