Could it be that easy? Love I mean? The kind of love that you earn when you have nurtured the consciousness and congruence of the heart. Where intention and motivation match. Where you have decided to “be there.” Where you have clarity of purpose. Where you can be real.

You might think I am talking about a romantic relationship. I am. But not the kind that you might think. It’s a kind of love that is rare. That is cherished.

There is an energy that comes from being believed, from being trusted; its like coming home. We all crave it. We all desire it. We want to emulate it. When our intelligence, our creativity, our emotions and humor blend, and is acknowledged by another, we realize our full potential.

Amazing Authors: These are the words of an amazing author, Jeanne Bliss. And the title of this post is the title of her newest book. When I met Jeanne, at the Earth Cafe on Melrose, I met someone who created an indelible mark of kindness and passion that makes people want to be with her. She emulates what she writes about. She is someone you love more than your dog. (Or in my case, my cats!)

What is Jeanne’s book about? She writes about the kind of corporate America we all dream of. Of a place that we ourselves can believe in. Of a place we are seen, heard and respected. Of a place where customers are seen, heard and respected.

Book Reviews: One of the things I wanted to do in this blog is to share the amazing insights from the various authors of books that are creating the shift. So this is one of the first of many posts about amazing authors, their amazing stories and their ability to take words and fashion a story that moves from where we were to where we dream is possible.

If you haven’t picked up a copy, you need to. And when you read it, don’t just read it, absorb it. Use it as a way of evaluating how you and your company does business. Ask yourself, “Do my customer’s love us more than they love their pets?” And if not, why?

Follow Jeanne on Twitter: http://twitter.com/JeanneBliss

Happy New YEAR! 2010! Dr. Natalie (follow me on twitter.com/drnatalie)

Learn. Share. Grow.

 

 

Partial List of Companies In Jeanne’s Book:

1. Rackspace

2. Griffin Hospital

3. The Container Store

4. W. L. Gore

5. Zane’s Cycles

6.Trader Joe’s

7. Customer Ink

8. Wegman’s Food Markets

9. Chik-fil-A

10. Harley-Davidson

 

 

Is your company on this list? Or mentioned in Jeanne’s book? If not, why not? And what can you do to begin the shift towards being beloved?

Related articles

• An Interview with Jeanne Bliss on the Updated “I Love You More Than My Dog” (smallbiztrends.com)
• Word of Mouth Supergenius Conference – Jul 22,2010 (blogtalkradio.com)
• Amazon.com: Chief Customer Officer : Getting Past Lip Service to Passionate Action eBook: Jeanne Bliss: Kindle Store (serve4impact.com)
• Do authors have to be social? No, but it helps (gigaom.com)