In many companies, Marketing and PR were the first to pay attention to customers in the cloud. Jennifer’s interview addresses some of the issues around the various functional departments within an organization and how measuring can help customer service.
Click here to hear Jennifer’s interview: CEO Jennifer Zeszut, of ScoutLabs at Web 2.0 NYC
You can follow Jennifer and scoutlabs.com on twitter:@jenniferland and @scoutlabs
And you can follow all the fabulous speakers at http://www.web2expo.com/webexny2009/
Learn. Share. Grow.
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